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East Dunbartonshire

Citizens Advice Bureau

Welcome to East Dunbartonshire Citizens Advice Bureau

Here at East Dunbartonshire Citizens Advice Bureau, we provide free, confidential and impartial advice to all residents. We cover a wide range of topics from financial, to legal to healthcare advice. So, whatever your issue, our trained advisers will guide you in the right direction. We can check you are receiving all the benefits you are entitled to. And we’ll ensure you are aware of your rights and responsibilities.

We know that life can be challenging and that many of the systems in Scotland and the UK can be complicated. And we are here to simplify the process for you. We’ll explain the systems, put you in touch with the correct organisations, and help you to access services.

Your Local Citizens Advice Bureau

Our offices in Kirkintilloch and Bishopbriggs serve all residents in East Dunbartonshire, near Glasgow, Scotland. If you need help or advice, please make an appointment at one of our offices or visit a local outreach surgery. You can view all of our locations here. And if you’re unable to travel to us, we can visit you in your own home.

Speak to us for Free Advice

We give completely free and confidential advice. And the CAB is an independent organisation. Our advisers are not linked to any particular service providers. So, we can give impartial advice and find the best help for you.

What we do

Important to point out is, that last year we assisted over 11,000 clients with benefits issues alone.  This included representation, form completion or mediating on a client’s behalf to secure either benefits or tax credit payments.

Also, almost 10% of our inquiries were debt related. And we were able to assist over 2,000 clients through negotiating with their creditors. As a result, this provided suitable options including token repayments, reduced payment proposals, Debt Arrangement Scheme and Sequestration.

Below is a self-help financial organisation form that you can download and fill out to help you assess your finances. We can offer advice on this when you have completed it. And if you need help completing it simply contact us at the Bureau on  0141 775 3220.

Take Our Financial Stability Test below, then contact us with your findings so we can help. This will download an excel file to your computer for you to complete.

Volunteer with the CAB

Are you retired, looking to get back into work or do you have some free time to give to others? Then, why not volunteer with us at East Dunbartonshire Citizens Advice Bureau? There are lots of opportunities for you to help, and it can be extremely rewarding. You can use your skills to help others, make a difference and give something back to your community. See our Volunteer page here to find out more. 

HOW WE CAN HELP?

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Volunteer with East Dunbartonshire Citizens Advice Bureau

If you’re retired, or have some free time to give to others, volunteering is one of the most rewarding things you can do. And here at East Dunbartonshire Citizens Advice Bureau, there are lots of opportunities for you to volunteer. Use your skills to help others, make a difference and give something back to your community.
















    Kirkintilloch

    Kirkintilloch HUB
    Job Centre Plus
    Health and Care Centre
    North College Lanarkshire
    Hillhead Community Centre

    Read more

    Bishopbriggs

    Bishopbriggs Citizen Advice Bureau
    Achinairn Community & Early Years Centre

    Read more

    Milngavie

    Milngavie Clinic
    Milngavie Fraser Centre
    Community Centre

    Read more

    Bearsden

    Bearsden HUB
    New Kilpatrick Church Hall

    Read more

    Lennoxtown

    Lennoxtown HUB

    Read more

    Twechar

    Twechar Healthy Living Centre

    Read more





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      Join Our Team
      See our Volunteer testimonials below…
      • I volunteered at Kirkintilloch CAB because I thought my skills in accountancy might be useful in helping people and I could gjve something back to the community. What I found was an organisation so friendly and dedicated to helping people that my skills and knowledge have increased tremendously. From my experience Kirkintilloch CAB is often a lifeline for people who have nowhere else to go to access advice and I am very proud to play a small part in providing the help and advice so often desperately needed - June Hunter
      • Following a busy life running an engineering contracting business I knew that when I retired 9 years ago I must keep active to keep me mentally and physically challenged. One of the most important activities in my portfolio is my voluntary work for Citizen’s Advice, working here in Kirkintilloch office. I was well trained to start my new career and while at first very daunting in a totally new environment, I have thoroughly enjoyed my work as a generalist adviser at the bureau. The staff are made up of a core of employees with various specialist skills and I am one of 30 or more front line volunteers who are client facing. The working camaraderie within the organisation is excellent and on-going training and specialisation are also available. Client problems we have to deal with are wide ranging and in many cases we can at least brighten the day for our clients, if not resolve their problems totally. Seeing the relief on their faces when a possible solution has been discussed is highly rewarding. Support from management and staff is always available when handling difficult cases. If you are up for a challenge in good and supportive company I can commend Citizen’s advice to you - Richard Arnold
      • Having worked with many different teams over a long career, I have no hesitation in saying that the team at East Dunbartonshire Citizens Advice Bureau was made up of the most committed, professional, caring and motivated individuals I have ever worked with” “I appreciate the opportunities that volunteering at CAB gives me to offer something back to my local community, particularly as the Kirkintilloch CAB office has a very supportive and friendly atmosphere.
      • I volunteer with Kirkintilloch CAB because I felt that I was stagnating at home. I wanted to get out of the house, meet new people and do something worthwhile. I needed a new challenge, and as I enjoy working with people, volunteering with Kirkintilloch CAB was the perfect opportunity for me. Although, I had over twenty years of knowledge and experience advising and supporting adults in a college setting. I was worried that, having very little knowledge of the subject areas covered by the Bureau, I would give clients inappropriate advice. However, I soon realised I was worrying unnecessarily. Kirkintilloch CAB provides a welcoming, friendly and relaxed atmosphere for everyone that walks through its doors. Volunteers, staff and management are all very friendly and approachable. You can ask them anything no matter how ‘silly’ you think it might be. Where clients present with more complex and demanding situations there is always someone on hand to provide expert support and advice. Everyone works together to provide an effective service to clients. I am very proud to say that I volunteer within Kirkintilloch CAB and would recommend it to anyone, who, like myself, have a passion for helping others.
      CALL US TODAY ON 0141 775 3220

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