East Dunbartonshire Citizens Advice Bureau offers a free and confidential benefits advice service to all residents. Speak with one of our trained advisers, and we can assist you with claiming the benefits you are entitled to.
Benefits Advice Service
The benefits system in Scotland and the UK can be complicated and confusing. Many people are unsure of which benefits they are entitled to and how to claim them. If you need some one-to-one assistance, our advisers can check your eligibility for any benefits and can help you to apply.
Understanding the Benefits System
Eligibility for benefits
How to claim benefits
Employment Support Allowance
Disability Living Allowance
Personal Independence Payment
Council Tax Reduction
Scottish Welfare Fund
All other benefits
Help with Benefits
Our advisers can help with all of these benefits and more. Everyone’s situation is different, so we can look at your individual needs and make sure you are getting everything you are entitled to. And if you need assistance filling out the forms, or understanding the process, we can help there too.
Make an Appointment
East Dunbartonshire Citizens Advice Bureau’s benefits advice service is free and available for all residents. All discussions are confidential, and our independent advisers are completely impartial and non-judgemental. If you need any benefits or welfare information, we are here to help you. Please make an appointment at any of our outreach surgeries or call into one of our drop-in services. Also, if you have any special requirements that would require a home visit please contact us on 0141 775 3220 or email us here and state your needs. We are here to help you.
I volunteered at Kirkintilloch CAB because I thought my skills in accountancy might be useful in helping people and I could gjve something back to the community. What I found was an organisation so friendly and dedicated to helping people that my skills and knowledge have increased tremendously. From my experience Kirkintilloch CAB is often a lifeline for people who have nowhere else to go to access advice and I am very proud to play a small part in providing the help and advice so often desperately needed
- June Hunter
Following a busy life running an engineering contracting business I knew that when I retired 9 years ago I must keep active to keep me mentally and physically challenged. One of the most important activities in my portfolio is my voluntary work for Citizen’s Advice, working here in Kirkintilloch office. I was well trained to start my new career and while at first very daunting in a totally new environment, I have thoroughly enjoyed my work as a generalist adviser at the bureau.
The staff are made up of a core of employees with various specialist skills and I am one of 30 or more front line volunteers who are client facing. The working camaraderie within the organisation is excellent and on-going training and specialisation are also available.
Client problems we have to deal with are wide ranging and in many cases we can at least brighten the day for our clients, if not resolve their problems totally. Seeing the relief on their faces when a possible solution has been discussed is highly rewarding. Support from management and staff is always available when handling difficult cases.
If you are up for a challenge in good and supportive company I can commend Citizen’s advice to you - Richard Arnold
Having worked with many different teams over a long career, I have no hesitation in saying that the team at East Dunbartonshire Citizens Advice Bureau was made up of the most committed, professional, caring and motivated individuals I have ever worked with”
“I appreciate the opportunities that volunteering at CAB gives me to offer something back to my local community, particularly as the Kirkintilloch CAB office has a very supportive and friendly atmosphere.
Volunteer with East Dunbartonshire Citizens Advice Bureau
If you’re retired, or have some free time to give to others, volunteering is one of the most rewarding things you can do. And here at East Dunbartonshire Citizens Advice Bureau, there are lots of opportunities for you to volunteer. Use your skills to help others, make a difference and give something back to your community.