Health & Wellbeing Advice

Free And Confidential Healthcare Advice

East Dunbartonshire Citizens Advice Bureau offers a free and confidential wellbeing advice service to anyone in the area who needs it. Simply make an appointment with one of our trained advisers, and we can advise you all aspects of health and community care.

Healthcare Advice Service

Our advisers can help with all health and community care issues. From medical and dental treatment to help with healthcare costs. Whatever your query, we can guide you to the correct services for you regarding the following:

  • NHS healthcare
  • Dental treatment
  • Eye care
  • Mental health care
  • Social care services
  • Personal and nursing care
  • Homecare providers
  • PASS
  • Complaints
  • Health costs
  • Costs for people from abroad
  • Discrimination

NHS Scotland Advice

Most healthcare in Scotland is provided by the National Health Service (NHS Scotland). We can explain what care is available to you and how to access it. We can discuss healthcare costs if applicable, and how you can get help with them.

Community Care Advice

If you require care and support in your own home, we can advise you on the social care and nursing care services that are available locally. This can be anything from a few weeks of support after leaving hospital, to long-term care. We can also advise of any social and cultural activities that may be available for you at local clubs. We can look at whether you can get free transport or any other resources. And, if you need further assistance, we can help you to get in touch with the right organisations such as Ceartas.

Make an appointment

East Dunbartonshire Citizens Advice Bureau’s healthcare advice service is free to all residents. If you’re looking for health or community care advice, we are your first port of call. You can make an appointment at any of our outreach surgeries or call into one of our drop-in services. Also, if you have any special requirements that would require a home visit please contact us on 0141 775 3220 or email us here and state your needs. All appointments are completely confidential and impartial.

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Join Our Team
See our Volunteer testimonials below…
  • I volunteered at Kirkintilloch CAB because I thought my skills in accountancy might be useful in helping people and I could gjve something back to the community. What I found was an organisation so friendly and dedicated to helping people that my skills and knowledge have increased tremendously. From my experience Kirkintilloch CAB is often a lifeline for people who have nowhere else to go to access advice and I am very proud to play a small part in providing the help and advice so often desperately needed - June Hunter
  • Following a busy life running an engineering contracting business I knew that when I retired 9 years ago I must keep active to keep me mentally and physically challenged. One of the most important activities in my portfolio is my voluntary work for Citizen’s Advice, working here in Kirkintilloch office. I was well trained to start my new career and while at first very daunting in a totally new environment, I have thoroughly enjoyed my work as a generalist adviser at the bureau. The staff are made up of a core of employees with various specialist skills and I am one of 30 or more front line volunteers who are client facing. The working camaraderie within the organisation is excellent and on-going training and specialisation are also available. Client problems we have to deal with are wide ranging and in many cases we can at least brighten the day for our clients, if not resolve their problems totally. Seeing the relief on their faces when a possible solution has been discussed is highly rewarding. Support from management and staff is always available when handling difficult cases. If you are up for a challenge in good and supportive company I can commend Citizen’s advice to you - Richard Arnold
  • Having worked with many different teams over a long career, I have no hesitation in saying that the team at East Dunbartonshire Citizens Advice Bureau was made up of the most committed, professional, caring and motivated individuals I have ever worked with” “I appreciate the opportunities that volunteering at CAB gives me to offer something back to my local community, particularly as the Kirkintilloch CAB office has a very supportive and friendly atmosphere.
  • I volunteer with Kirkintilloch CAB because I felt that I was stagnating at home. I wanted to get out of the house, meet new people and do something worthwhile. I needed a new challenge, and as I enjoy working with people, volunteering with Kirkintilloch CAB was the perfect opportunity for me. Although, I had over twenty years of knowledge and experience advising and supporting adults in a college setting. I was worried that, having very little knowledge of the subject areas covered by the Bureau, I would give clients inappropriate advice. However, I soon realised I was worrying unnecessarily. Kirkintilloch CAB provides a welcoming, friendly and relaxed atmosphere for everyone that walks through its doors. Volunteers, staff and management are all very friendly and approachable. You can ask them anything no matter how ‘silly’ you think it might be. Where clients present with more complex and demanding situations there is always someone on hand to provide expert support and advice. Everyone works together to provide an effective service to clients. I am very proud to say that I volunteer within Kirkintilloch CAB and would recommend it to anyone, who, like myself, have a passion for helping others.

Volunteer with East Dunbartonshire Citizens Advice Bureau

If you’re retired, or have some free time to give to others, volunteering is one of the most rewarding things you can do. And here at East Dunbartonshire Citizens Advice Bureau, there are lots of opportunities for you to volunteer. Use your skills to help others, make a difference and give something back to your community.
















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