Notepad saying, are we ready to return to work?
an elderly couple getting financial help

Coronavirus and Payment Holidays

The Coronavirus pandemic has hit everyone financially. In order to release the strain slightly, payment holidays from paying rent and mortgages have been made more readily available.  Payment holidays are agreements you make with whoever you pay your mortgage or rent to. It means you don’t have to pay anything for up to a few […]

A woman helps a man with financial support

Financial Support During Coronavirus

Getting the financial support you need During the past few months, many people’s lives have been turned upside down by Coronavirus. Here at the East Dunbartonshire Citizens Advice Bureau, we’ve been helping where we can to ease the pressure put on the community. We’ve aimed to ensure that you are aware of all the financial […]

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Nearly one third of people in Scotland worried about household finances

Financial difficulty due to Coronavirus Many people in East Dunbartonshire who may be experiencing financial difficulty as a result of the Coronavirus outbreak. We can offer help on what to do next. Research was recently commissioned by the Scottish Government in partnership with YouGov. Nearly a third of people across Scotland have already felt the […]

Coronavirus Holiday Cancellations & Refunds
A woman at home, ill

Coronavirus: Sick Pay and Benefits

Coronavirus covid-19 update: For the latest specific advice on coronavirus covid-19, please see the NHS and UK government website. In the current climate, East Dunbartonshire Citizens Advice Bureau understand you may be wary of accessing our services face to face. So we are happy to answer any queries by telephone or email, if you do not wish to […]

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Woman feeling unwell at home with blanket and tissues

How to Protect Yourself and Others from Viruses

Coronavirus covid-19 update: For the latest specific advice on coronavirus covid-19, please see the NHS and UK government website. In the current climate, East Dunbartonshire Citizens Advice Bureau understand you may be wary of accessing our services face to face. So we are happy to answer any queries by telephone or email, if you do not wish to […]

a man who has lost his passport at the airport

Help! I’ve lost my passport!

Going abroad for a holiday used to be a purely summer treat. However with lower airfares and more choice of airlines, it’s common to pop abroad even just for a weekend. No matter how long the trip is, there is one common factor in all of this – your passport. But with over 400,000 passports […]

a couple holding an energy efficient house

How energy efficient are Scotland’s homes?

As members of the public, we all work to reduce waste and change our habits to be more environmentally friendly. This includes recycling our rubbish, cycling or walking instead of driving, and using less plastic. However if we are looking to secure an energy efficient Scotland in the near future, we need to also think […]

A couple stressing out over debt
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A man in a seasonal jumper struggles with debt at Christmas

5 Tips To Avoid Christmas Debt

Christmas debt is a serious problem in the UK. A third of people in Britain borrow money each year to buy Christmas presents. This is nearly 17 million people. 2.3 million people will miss a regular payment of rent, electricity or other vital service in order to pay for Christmas.  Debt problems are made worse […]

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Young people outside taking a selfie on their mobile phone

Ending Scotland’s mobile “Not Spots”

Imagine the scene. You are outside enjoying the Scottish countryside, perhaps at a park or a beach. The views are stunning, and everything is great. You reach for your phone to share the moment and the worst happens. No mobile reception! To many, there are few things more annoying than when you can’t get any […]

A woman looks at her phone after being the victim of an HMRC phone scam

How to Avoid HMRC Phone Scams

Being Aware of HMRC phone scams Most people are well aware of the dangers posed by scammers online. These include bogus websites, hacked email accounts and even fake Facebook accounts. What is just as important to be aware of is the rising prevalence of phone scams. These can affect everyone who uses mobiles or landlines. One […]

A young family are delighted to find affordable housing in Scotland

Affordable Housing in Scotland

Ensuring Access to Affordable Housing in Scotland Citizen’s Advice Scotland (CAS) recently input into discussions around affordable housing in Scotland. We responded to the consultation on the proposed Fair Rents (Scotland) Bill. The Bill was a “…proposal to protect private sector tenants by introducing measures to limit rent increases and to increase the availability of information […]

A young family with children smile at the camera.
A happy family of two adults and two children playing in the sun.

How EU nationals can stay in Scotland after Brexit

Staying in Scotland after Brexit The deadline for the UK to leave the EU is looming. This means it is very important for EU, EEA and Swiss nationals who wish to stay in the UK after Brexit to understand their rights and responsibilities. If you are an EU national and stay in Scotland, then Brexit […]

Modern Technology in Travel Concept. Flight Delayed on Smartphone Screen. Businessman using Mobile Phone in front of Departures Board to Re-Checked Flight Information in Airport. Claim flight delay compensation.
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Are you claiming your Carer’s Allowance Supplement (CAS)?

Did you know that you may be eligible for a Carer’s Allowance Supplement? This is an extra payment from the Scottish Government to carers in Scotland. If you are receiving a full or partial Carer’s Allowance payment from the Department of Work and Pensions (DWP), then you may be eligible. If you are a Carer […]

A worried couple looking at their finances

Appealing a Benefits Decision

Once you have made a claim for benefits, it can be an anxious wait until you hear the result. Sometimes, it isn’t what you hoped for. You might be unhappy at the decision that’s been made. If this is the case, then you should consider making a mandatory reconsideration appeal. What is a mandatory reconsideration? […]

A computer keyboard with a bank card on it with a fish hook through the card

How to protect yourself from online scams

Staying safe and secure when surfing the web Going online to buy shopping, play games and do research is commonplace today, but increasingly we need to be careful of online scams. Fraudsters around the world send 14.5 billion spam emails every day. This article will tell you how to stay safe, and what to look […]

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Writing on brick wall reading I Can And I Will

Spring Clean Your Finances

The Money Talk Team Spring has sprung, the sun is shining. There’s no better time to spring clean your finances. Perhaps you’re wondering if you’re eligible for support like pension credit or universal credit. Or you want to find out how much disability allowance you could get? Maybe you’re considering switching energy supplier but you’re […]

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Voluntary Work in Our Area

If you’re looking for voluntary work in this area, chances are you’ve never considered volunteering with East Dunbartonshire Citizens Advice Bureau (CAB). You might never even have considered volunteering at all. It’s just for retired people, right? Think again! SEE OUR VOLUNTEER TESTIMONIALS ON THIS PAGE >> Why volunteer with East Dunbartonshire CAB? People of […]

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Setting up Power of Attorney in Scotland

Guide to setting up a power of attorney You’ve probably heard the words ‘power of attorney’ and immediately dismissed it as something your 84-year-old grandma needs. That’s just not true though! Power of attorney (known also as a lasting power of attorney) is something everyone should have, particularly if you’re married or living with a […]

Adviser giving someone help filling in an online application

Applying for Universal Credit Scotland

Universal Credit – What you need to know Changes to benefits now mean that Job Seekers Allowance, Housing Benefit and other benefits have been replaced by universal credit. Although this is supposed to make your life simpler, checking your universal credit eligibility and applying can be a bit confusing. That’s where the Citizens Advice Bureau […]

Couple making a budget

What to do if you’re in Debt

Dealing with Debt Finding yourself in debt is a very stressful experience, which might make you want to bury your head in the sand. But, acknowledging there’s a problem and getting help is the first step on the road to dealing with debt. That’s where the Money Talk Team at the Citizens Advice Bureau come […]

Close up of hands signing divorce papers

Separation and Divorce when Children are Involved

When a relationship comes to an end, it can be a very difficult time. There are many emotions to deal with, along with lots of practicalities to sort out. When children are involved this can be more complicated, due to issues such as childcare and money. If you’re looking for advice on separation, divorce and […]

Couple talking to a Solicitor

Will Aid and Will Relief Scotland

Will Aid in Scotland Will Aid is a UK scheme where solicitors provide a free will-writing service in exchange for a donation to charity. A group of partner charities share these vital funds to carry out their work. Will Aid in Scotland, and UK-wide, takes place every November. Will Relief Scotland This is a similar […]