A worried couple looking at their finances

Appealing a Benefits Decision

Once you have made a claim for benefits, it can be an anxious wait until you hear the result. Sometimes, it isn’t what you hoped for. You might be unhappy at the decision that’s been made. If this is the case, then you should consider making a mandatory reconsideration appeal. What is a mandatory reconsideration? […]

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How to protect yourself from online scams

Staying safe and secure when surfing the web Going online to buy shopping, play games and do research is commonplace today, but increasingly we need to be careful of online scams. Fraudsters around the world send 14.5 billion spam emails every day. This article will tell you how to stay safe, and what to look […]

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A family looking out to the horizon on the sea

Setting up Power of Attorney in Scotland

Guide to setting up a power of attorney You’ve probably heard the words ‘power of attorney’ and immediately dismissed it as something your 84-year-old grandma needs. That’s just not true though! Power of attorney (known also as a lasting power of attorney) is something everyone should have, particularly if you’re married or living with a […]

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Applying for Universal Credit Scotland

Universal Credit – What you need to know Changes to benefits now mean that Job Seekers Allowance, Housing Benefit and other benefits have been replaced by universal credit. Although this is supposed to make your life simpler, checking your universal credit eligibility and applying can be a bit confusing. That’s where the Citizens Advice Bureau […]

Couple making a budget

What to do if you’re in Debt

Dealing with Debt Finding yourself in debt is a very stressful experience, which might make you want to bury your head in the sand. But, acknowledging there’s a problem and getting help is the first step on the road to dealing with debt. That’s where the Money Talk Team at the Citizens Advice Bureau come […]