Money Advice And Debt Management

Free And Confidential Financial Guidance

East Dunbartonshire Citizens Advice Bureau offers a free and confidential money advice service to anyone in the area who needs it. Simply make an appointment with one of our trained advisers, and we can help you with all aspects of managing your finances.

Download our excel financial management sheet to help you gain an understanding of your personal incomings and outgoings. This is the first step to a healthier bank balance. To do this, download your last month’s bank statement to excel then tally up your incomings and outgoings and add them to this sheet. Need help? Book an appointment for us to do this with you:

Single Person Financial Organisation Sheet > Couples Financial Organisation Sheet >

*Please note that clicking the above buttons will download an excel spreadsheet to your device.

Money Talk Team

Our advisers can assist with any financial queries you may have. We can help you to manage your money efficiently. And make sure you are fully informed before making any big financial decisions.

  • Budget planning
  • Financial health checks
  • Taxes
  • Rent and mortgage arrears
  • Banking
  • Pensions guidance
  • Benefit and tax credits
  • Consumer contracts

Debt Management

If you are experiencing debt problems, it’s important to get help as soon as possible. The Money Talk Team will treat your query with the strictest of confidence. And the earlier you come to us, the simpler it will be to put solutions in place. Whatever stage you’re at, we can assist.

Below is a self-help financial organisation form that you can download and fill out to help you assess your finances. We can offer advice on this when you have completed it. And if you need help completing it simply contact us at the Bureau on  0141 775 3220.

Single Person Financial Organisation Sheet > Couples Financial Organisation Sheet >

*Please note that clicking the above buttons will download an excel spreadsheet to your device.

Fraud and Scams

If you’re worried about online fraud and scams, we can help you to spot the warning signs, protect yourself and report anything suspicious.

Take this Online Fraud Test on the Take Five to Stop Fraud website, to see some of the different types of scams you may encounter online, along with genuine messages you may receive from banks and other organisations. Can you find the fraud? See also their Fraud Advice page for further information.

Financial/Pension Guidance

Our advisers can help with all of these topics and more. We can explain anything that you’re struggling with, help you write letters, and show you useful online tools. And for those needing further advice and guidance, we can provide you with a list of registered Financial Advisers. For more information please visit Pensionwise.

Make an appointment

East Dunbartonshire Citizens Advice Bureau’s money advice service is free and available for all. If you need any financial information, we are your first port of call. For pension guidance please book your appointment through the Pensionwise website. For any other money advice please make an appointment at any of our outreach surgeries or call into one of our drop-in services. Also, if you have any special requirements that would require a home visit please contact us on 0141 775 3220 or email us here and state your needs. Everything we discuss will stay confidential, and we will be able to guide you in the right direction.

Appointments & drop-ins > Locations >
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Join Our Team
See our Volunteer testimonials below…
  • I volunteered at Kirkintilloch CAB because I thought my skills in accountancy might be useful in helping people and I could gjve something back to the community. What I found was an organisation so friendly and dedicated to helping people that my skills and knowledge have increased tremendously. From my experience Kirkintilloch CAB is often a lifeline for people who have nowhere else to go to access advice and I am very proud to play a small part in providing the help and advice so often desperately needed - June Hunter
  • Following a busy life running an engineering contracting business I knew that when I retired 9 years ago I must keep active to keep me mentally and physically challenged. One of the most important activities in my portfolio is my voluntary work for Citizen’s Advice, working here in Kirkintilloch office. I was well trained to start my new career and while at first very daunting in a totally new environment, I have thoroughly enjoyed my work as a generalist adviser at the bureau. The staff are made up of a core of employees with various specialist skills and I am one of 30 or more front line volunteers who are client facing. The working camaraderie within the organisation is excellent and on-going training and specialisation are also available. Client problems we have to deal with are wide ranging and in many cases we can at least brighten the day for our clients, if not resolve their problems totally. Seeing the relief on their faces when a possible solution has been discussed is highly rewarding. Support from management and staff is always available when handling difficult cases. If you are up for a challenge in good and supportive company I can commend Citizen’s advice to you - Richard Arnold
  • Having worked with many different teams over a long career, I have no hesitation in saying that the team at East Dunbartonshire Citizens Advice Bureau was made up of the most committed, professional, caring and motivated individuals I have ever worked with” “I appreciate the opportunities that volunteering at CAB gives me to offer something back to my local community, particularly as the Kirkintilloch CAB office has a very supportive and friendly atmosphere.
  • I volunteer with Kirkintilloch CAB because I felt that I was stagnating at home. I wanted to get out of the house, meet new people and do something worthwhile. I needed a new challenge, and as I enjoy working with people, volunteering with Kirkintilloch CAB was the perfect opportunity for me. Although, I had over twenty years of knowledge and experience advising and supporting adults in a college setting. I was worried that, having very little knowledge of the subject areas covered by the Bureau, I would give clients inappropriate advice. However, I soon realised I was worrying unnecessarily. Kirkintilloch CAB provides a welcoming, friendly and relaxed atmosphere for everyone that walks through its doors. Volunteers, staff and management are all very friendly and approachable. You can ask them anything no matter how ‘silly’ you think it might be. Where clients present with more complex and demanding situations there is always someone on hand to provide expert support and advice. Everyone works together to provide an effective service to clients. I am very proud to say that I volunteer within Kirkintilloch CAB and would recommend it to anyone, who, like myself, have a passion for helping others.

Volunteer with East Dunbartonshire Citizens Advice Bureau

If you’re retired, or have some free time to give to others, volunteering is one of the most rewarding things you can do. And here at East Dunbartonshire Citizens Advice Bureau, there are lots of opportunities for you to volunteer. Use your skills to help others, make a difference and give something back to your community.
















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